I am an accomplished operations executive highly regarded for extensive experience improving processes and increasing revenue within the hospitality industry. I'm recognized as a hands-on, culturally-competent leader with expertise in short and long-term strategy development, planning, and implementation. Having worked my way through many key department and division head roles at the property level, I approach team coaching from a "I've walked a mile in your shoes" perspective. I expertly balance day-to-day details with big picture vision and goals, bringing a unique vantage point to property problem-solving to uncover root causes and achieve stakeholder buy-in on solutions.